Unreliable communication is an operational risk hiding in plain sight.
SIAX builds MS Teams environments the right way, challenges the shortcuts that weaken them, and stays with you long after deployment.
A Microsoft Teams unified communication system can quickly become fragile when it’s pieced together without structure.
SIAX removes the weak points that typically cause outages and unnecessary cost.
Unstable routing, poorly configured Operator Connect paths and unmanaged PSTN links create dropped calls. We stabilise the entire chain, from Teams to network.
Bad QoS design and weak internet connection controls impact audio. We ensure traffic is shaped correctly so your Microsoft Teams Calling experience stays clear.
If your public switched telephone network (PSTN) integration is inconsistent, calls fail under load. We design secure, resilient routing calling structures that hold up during peak periods.
Legacy private branch exchange (PBX) systems introduce single points of failure. We replace them with a cloud based phone system that’s easier to maintain and scale.
Ethical
Security First
100% Australian
Long-Term Partnership
Constructive
We configure the Microsoft Teams Phone System, integrate your PSTN connectivity, and ensure call flows operate with ease and control.
A great calling experience depends on consistent hardware. We ensure desk phones, meeting rooms, and shared spaces work seamlessly with Microsoft Teams Calling.
Teams Calling touches identity, routing and compliance. Our team builds the guardrails so your Microsoft Teams phone environment is fully protected.
We stay with you after go-live, making sure your Microsoft Teams Calling setup remains stable, efficient, and secure. Always.
SIAX engineers reliable Microsoft Teams phone systems through structure, security, and clear ownership.
A Microsoft Teams unified communication environment is only as strong as the principles behind it, and we never compromise those principles.
You get clarity, direct advice, and a team that stands by the work long after the cutover is complete.
We refuse shortcuts and refuse to deploy anything that compromises reliability. Our team delivers work the right way, not the easy way.
A Microsoft Teams phone system touches identity, governance, routing and PSTN access. We design calling features with the right controls from the start.
Many organisations think their existing call flows are fine because they haven’t failed yet. We test that belief, so your teams aren’t relying on outdated patterns.
We start by examining your current communication setup, identifying risks in call flows, routing calling paths, PSTN connectivity, and device use. If something doesn’t hold up, we call it out. No assumptions, no complacency.
We design the full Microsoft Teams Calling environment, including call queues, auto attendants, number ranges, compliance settings and Operator Connect pathways. Governance, identity and retention policies are set from the start.
Our people are the differentiator. They work directly with your internal teams, sharing insights, explaining decisions and supporting change with clarity. No hierarchy. No hidden agendas.
After go-live, we remain hands-on. We monitor call quality, refine call flows, review analytics and ensure your Microsoft Teams phone system keeps pace with business operations. You get clear ownership and direct access to local specialists.
That’s why SIAX commits to long-term partnerships.
You get experienced people who understand Teams Calling solutions end-to-end.
Microsoft Teams brings calling, meetings, chat, and collaboration into one unified communication platform. With Microsoft Teams Calling, you get consistent call routing, call queues, auto attendants, and full visibility over your phone numbers. It replaces scattered PBX systems with a cloud-based phone system that’s easier to manage, more secure, and built for real-time work.
To set up a Microsoft Teams phone system, you assign calling features to users, configure routing calling rules, connect PSTN services through Operator Connect or direct routing, and design call flows that match your operations. SIAX handles the full process, including number porting, Teams Calling plans, and compliance settings.
Teams calling plans vary depending on business size and how calls move through the organisation. Options include Microsoft’s calling plans, Operator Connect integrations with local carriers, and direct routing for more control. Each option supports Microsoft Teams VoIP calling and can be paired with call recording, auto attendants, or advanced Microsoft Teams Calling features.
Yes. Microsoft Teams Calling works seamlessly in Australia with Operator Connect providers and certified PSTN connectivity. SIAX builds Microsoft Teams phone system environments specifically for Australian businesses, including local number porting, compliant call recording, and integration with Australian carriers.
Microsoft Teams VoIP calling uses internet-based voice traffic instead of traditional phone lines. Teams manages the call through the Microsoft Teams phone system, then connects to the PSTN through Operator Connect or direct routing. This gives you flexible call plans, clearer audio, and a unified communication experience across all devices.
